****NOTE – This information is now out of date. Account management is now handled through the Mogstation ******
This is an attempt to clear things up more… I’m explaining in pictures first, to help make things easier to understand.
When you login to the Square Enix Account Management site, this is something similar to what you would see (circa 5/29/13 ~ note that because we are not in a billing phase, things look slightly different than they would normally, so keep that in mind)
If you click on the “Select Service” link (beside the orange arrow) You’ll view your “Services and Options”
As you can see below, this account belongs to someone who had in the past played both FFXI & FFXIV. If you never played FFXI, you would not see that FFXI Service listed there.
Click on the “Final Fantasy XIV” (circled in orange above) to view your current Final Fantasy XIV Service Accounts..
It should give you a page something like the one shown down further below.
This particular user shown below happens to have has two different Final Fantasy XIV Service accounts.
Final Fantasy XIV Service Account 1 – you can see above has Legacy status, and is an active service account.
Final Fantasy XIV Service Account 2 – you can see above is canceled at this time.
Now, we’re going to give just a little background information so you know what you are looking at.
Your Square Enix account is reported to be able to have up to 8 different Final Fantasy XIV Service accounts attached. Also It is reported that your Sony Entertainment Account, can only be linked to 1 Square Enix Account. source So If I understand correctly even though you can have up to 8 different Final Fantasy XIV Service accounts, only one of those 8 FFXIV Service Accounts can have ever have a usable PS3 version of the game registered to it.
About Final Fantasy XIV Service Accounts:
* You can have up to 8 Final Fantasy XIV Service accounts in your Square Enix account. source
* Each active Final Fantasy XIV Service Account represents 1 subscription fee.
* Each Final Fantasy XIV Service account can have its own separate (membership determines number of) FFXIV Characters
* Each Final Fantasy XIV Service account can have any certain amount of bonus codes for in-game items/privileges attached.
* Recent findings indicate that each its likely that each Final Fantasy XIV Service Account can only hold a total of two actual game product keys.. one of each each platform (meaning 1 Windows Game & 1 PS3 Game Version per FFXIV Service Account).
So as we’ve been told, it appears you cannot have two Windows version product keys attached to the same Final Fantasy XIV Service account… nor can you have two PS3 version product keys attached to the same Final Fantasy XIV Service account. This is likely why the 1.0 existing players are being told that if they purchase the 2.0 Window’s version (Collector’s Edition in particular) that code cannot be utilized on the same Final Fantasy XIV Service Account that they already have.
If you click on the “Options List” button for Final Fantasy XIV 1 Service account you’d view all the information that was registered to that specific service account. (For Privacy reasons I’ve blocked out some of the information, but this will still give you an idea).
I know many of us are trying to figure out the best way we can apply as many codes / etc to our already existing accounts for our existing characters, hopefully the pictures help make the process of weeding through the information easier to understand, and help you pick the best option for you!
Collector Edition codes for in-game items appear to be tied to the actual game registration product key, which is why some people are now up in arms as they can’t apply the pre-ordered Windows version Collector’s Edition registration code to their already existing Final Fantasy XIV Service account with their existing characters, because it too is a Windows version. Whereas if they ordered a PS3 Collector’s Edition they can totally register it to their existing 1.0 FFXIV Service Account and enjoy all the in-game items on their existing characters and all new characters created from there on (in that specific FFXIV Service Account).
If you don’t care about the “Pre-order” goodies, or the physical bonus items included in the boxed Collector’s Edition, but you just want the 4 “Collector’s Edition” in-game items, you are better off just waiting until closer to launch when you can use the “new site” to digitally upgrade your existing 1.0 standard accounts to a “Collector’s Edition” status for $19.99.
If you do want the physical items from the CE, then you will need to be creative with your ordering, and (unless things change) might end up buying the PS3 Collector’s Edition in order to get all the codes you want, even if you don’t plan on playing on a PS3.
Even then there are still unknowns to consider. It remains to be seen if PS3 registration codes can be registered directly to your existing FFXIV Service Account via the the Square Enix website, or if it will require you to over a PS3 Connection… You may even be required to create your own Sony Entertainment Account with which to link it to. I’m not familiar enough with PS3 to know at this point…. but be prepared there may be some creative conditioning involved if you don’t own a PS3.
Keep all these things in mind, because for you to end up with what you desire, it may require some extra steps and extra purchases you hadn’t really planned!
***Ninja Edit*** Just adding this here for good measure as its really hard to find: Square Enix Support Center: 1-858-790-7529